Cookie Policy

This Cookie Policy explains how Senseizino (referred to as “Senseizino”, “we”, “us”, or “our”) uses cookies and similar technologies on our official online casino site in the United Kingdom. It is important that you read this page carefully so you understand what cookies are, how we use them, and how you can control them when you visit and play on our site.

By using our online casino and continuing to browse our site with cookies enabled, you agree to the use of cookies as set out in this Cookie Policy. If you do not agree with the way we use cookies, you may disable them in your browser settings or through the tools explained below, though parts of the site may no longer work as intended.

1. About Senseizino and this Cookie Policy

Senseizino is an online casino brand that offers real-money gaming and entertainment services to players in the United Kingdom. This Cookie Policy explains how cookies work on our official site and forms part of our wider privacy and data protection approach.

This policy applies to all pages, features, and content available on our UK site, including desktop, mobile, and tablet versions, as well as any applications or web views that connect to our casino services.

2. What Are Cookies?

Cookies are small text files that are stored on your computer, phone, or tablet when you visit a website. They allow the website to recognise your device and store some information about your preferences or past actions.

Cookies help online services run smoothly and more securely. They also help site operators understand how visitors use the site, so that they can improve content, features, security measures, and user experience.

Cookies can be:

• Session cookies – temporary files that remain on your device only while your browser is open. They are removed when you close your browser.
• Persistent cookies – cookies that stay on your device for a set period or until you delete them. They are used to remember your preferences and settings between visits.
• First-party cookies – placed by the site you are visiting, in this case by Senseizino.
• Third-party cookies – placed by other companies, such as analytics, advertising, or payment partners, as part of services they provide through our site.

3. Why We Use Cookies

Senseizino uses cookies for several important reasons related to security, performance, compliance, and comfort. Cookies help us:

• Provide secure access to your casino account and keep your session safe.
• Remember your language and basic settings, so you do not need to set them each time.
• Deliver the core game services and features of the online casino.
• Monitor site performance and fix issues quickly.
• Understand how players use the site, so we can improve layout, games, and information.
• Show relevant offers, bonuses, and marketing messages based on your interests.
• Comply with legal and regulatory duties, including responsible gambling and anti-fraud checks.

4. Types of Cookies We Use

To make our site work and to support the online casino services, we use several categories of cookies. Some are strictly necessary and cannot be switched off through our internal tools, while others are optional and are used only with your consent where required.

4.1 Strictly Necessary Cookies

These cookies are essential for the proper operation of the Senseizino casino site. Without them, key features and security protections would not function. These cookies do not store information that directly identifies you by name, but they may contain identifiers needed to provide services.

We use strictly necessary cookies to:

• Enable account login and secure authentication.
• Keep your session active while you move through different pages and games.
• Apply basic security steps, such as protecting against fraud or abuse.
• Allow payment processing and verify key actions.
• Manage cookie consent tools and your privacy preferences.

Because these cookies are required for the site to work, you cannot switch them off using our cookie tools. You can still block them using your browser settings, but if you do so, the site and the online casino services may stop working properly.

4.2 Functional Cookies

Functional cookies allow us to remember your preferences and improve your experience. They make your visit smoother and more personal, without being essential for basic functions.

We use functional cookies to:

• Remember your language preference or regional settings.
• Store display and interface settings.
• Recall your choices about certain site features.
• Support chat tools or help features where available.

If you choose to disable these cookies, some features may not work as intended, and you may need to adjust settings each time you visit.

4.3 Performance and Analytics Cookies

Performance and analytics cookies help us understand how players use our casino site. They collect aggregated and statistical data that we use to review performance, fix errors, and improve layout, content, and games.

These cookies may be set by us or by third-party analytics providers working on our behalf. The information gathered usually does not identify you directly but may use identifiers for analytic purposes.

We use performance and analytics cookies to:

• See which pages and games are popular and which are less used.
• Track flows through the site so we can improve navigation and structure.
• Measure technical performance, loading times, and error messages.
• Test new features and assess changes to the site and casino lobby.

We only use such cookies in line with privacy and data protection rules. Where required, we will ask for your consent before we place them on your device.

4.4 Advertising and Marketing Cookies

Advertising and marketing cookies help us offer promotions and information that are more relevant to your interests as a player. They may also help us measure the success of our campaigns and stop the same adverts being shown too often.

These cookies are usually placed by our marketing or advertising partners, or by social media platforms, with our permission. They can use a combination of identifiers and information about your visits to our site and other services to understand your interests.

We use advertising and marketing cookies to:

• Show Senseizino offers and bonus messages that match your profile as a player.
• Measure how many users click on our adverts and sign up or play.
• Control how often particular adverts appear.
• Build anonymised audiences for responsible marketing.

Where law requires, these cookies are used only with your consent. You can withdraw consent at any time through your browser or your device settings, or through available tools on our site.

4.5 Cookies Related to Responsible Gambling and Security

As an online casino operator, we take responsible gambling, anti-fraud, and anti-money laundering obligations seriously. In some cases, cookies or similar trackers support these aims.

We may use such technologies to:

• Help identify unusual login patterns, transactions, or play behaviour.
• Support the enforcement of self-exclusion or cooling-off periods.
• Verify device integrity to reduce risk of abuse and fraud.
• Support monitoring tools that help us protect players and the casino.

These tools are handled in line with data protection laws in the United Kingdom and with our internal compliance policies.

5. Examples of Cookies Used on Our Site

The exact cookies we use may change over time as we update our casino platform, work with new partners, or improve security and performance. The table below shows typical categories and examples of cookies that may be active when you visit our site.

Where we use third-party services that place cookies, those third parties are responsible for the data they collect. Their processing is subject to their own privacy and cookie policies, which we recommend you review where appropriate.

6. Third-Party Cookies and Services

Senseizino may work with selected third-party providers who supply analytics, marketing, security, customer support, payment or technical services linked to our online casino.

Examples of such third parties include:

• Analytics platforms that help measure site traffic and game performance.
• Marketing platforms that deliver and report on advertising campaigns.
• Payment gateways and banking partners.
• Fraud prevention and security monitoring providers.
• Customer engagement tools such as live chat.

Some of these partners set cookies or use similar technologies when their services are active on our site. These cookies allow them to perform the services we rely on, such as showing relevant adverts or tracking anonymous usage patterns.

We commit to working only with partners who follow appropriate data protection and security standards. Even so, we advise you to read those partners’ own privacy and cookie statements to understand how they handle any data they may receive through their cookies.

7. Legal Basis for Using Cookies

Our use of cookies in the United Kingdom is guided by data protection and electronic communications laws, including the UK GDPR and the Privacy and Electronic Communications Regulations (PECR), as updated from time to time.

For strictly necessary cookies, our legal basis is our legitimate interest in providing you with a secure, reliable online casino service and in meeting our legal and regulatory obligations. These cookies are essential for the site and the casino to function.

For all other types of cookies, particularly analytics and marketing cookies, we rely on your consent where it is required by law. You can withdraw that consent at any time through your browser settings or any consent tool we make available.

8. How to Manage or Disable Cookies

You have several options to control how cookies are used on your device when you visit Senseizino. Please note that changing your cookie settings can affect your experience and may limit access to some features of our online casino.

8.1 Browser Settings

Most web browsers allow you to manage cookies through their settings. Usually, you can:

• View which cookies are set on your device.
• Block cookies from all or selected sites.
• Delete cookies already stored on your device.
• Set rules for accepting first-party or third-party cookies.

Instructions vary between browsers, but cookie settings can often be found in sections such as “Privacy”, “Security”, “Site settings” or “Advanced”. For detailed instructions, please consult the help section of your browser or visit the support pages for your browser provider.

8.2 Device and Operating System Tools

Some devices and operating systems include their own privacy and tracking tools, which can impact how cookies and related technologies are stored or read. For example, mobile devices may provide settings to limit tracking or to reset advertising IDs.

Check your device documentation or system settings for options and explanations about how they interact with cookies and trackers.

8.3 Third-Party Opt-Out Tools

Some analytics and marketing providers offer separate tools or pages that let you control how your data is used. For example, you may be able to opt out of certain interest-based advertising through industry programmes or the provider’s own website.

Please remember that these tools generally apply only to the specific browser or device used when you make the change, and usually rely on cookies themselves to remember your choice.

9. Impact of Disabling Cookies

If you choose to block or delete cookies, please be aware of the following effects:

• You may not be able to log in to your Senseizino account or stay logged in.
• Games and certain features may fail to load or work incorrectly.
• Your language and display preferences may not be saved.
• We may not be able to remember your cookie consent choices.
• We may receive less information to improve performance and fix technical issues.
• You may still see advertising, but it may be less relevant to your interests.

For the best possible experience on our online casino, we recommend that you allow at least strictly necessary and functional cookies.

10. Cookies and Personal Data

Some cookies may involve the processing of personal data, especially where they are linked to your account or your device identifiers. In those cases, we process your data in line with our privacy principles and with the legal bases described in this policy.

Data collected through cookies may include:

• Technical details such as browser type, device type and operating system.
• Information about your visits, such as pages viewed and time spent.
• General location based on your IP address.
• Identifiers such as session IDs, account IDs or advertising IDs.

We do not use cookies to actively seek sensitive personal information through your device. Any personal data processed with the help of cookies is handled under strict security controls, and we keep it only as long as needed for the purposes described.

For more information about how we collect, use, store, and protect your personal data, please refer to our separate privacy-related information available on our site.

11. Security and Storage of Cookie Data

Senseizino takes data security seriously. We apply technical and organisational measures to protect data related to cookies and other trackers against loss, misuse, or unauthorised access.

These measures can include:

• Use of secure connections and encryption for communication with our site.
• Access controls and logging for internal systems.
• Regular monitoring of our platform for threats and weaknesses.
• Data minimisation, so we store only what is needed and for no longer than needed.

Retention periods for cookie-related data depend on the purpose of each cookie and any legal or regulatory duties that apply. Where possible, we aggregate or anonymise data so that it can no longer be linked to individual users.

12. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, in our online casino services, in technology, or in legal and regulatory requirements in the United Kingdom.

When we make updates, we will post the revised policy on our site and adjust the “last updated” date if included. In some cases, we may also take additional steps to draw your attention to significant changes, such as sending notices or placing messages on key pages.

We encourage you to check this page regularly to stay informed about our use of cookies and how it may affect you as a player at Senseizino.

13. Cookies, Responsible Gambling and Regulatory Duties

As a regulated online casino brand, Senseizino must comply with duties related to responsible gambling, player protection, anti-money laundering and financial crime, as set by relevant bodies in the United Kingdom.

Some of our cookies and tracking tools support these duties. For example, they may:

• Help us detect patterns of play that may indicate gambling-related harm.
• Support enforcement of self-exclusion, time-out and deposit limit features.
• Assist with fraud detection and prevention for player accounts.
• Maintain logs needed to show compliance to regulators and auditors.

We aim to balance these duties with respect for your privacy. Where data is collected for compliance reasons, it is handled under strict policies and is accessed only by authorised staff or trusted partners bound by contract.

14. International Transfers Linked to Cookies

Some of our partners and service providers who place or access cookies may be based outside the United Kingdom, or may store and process data in other countries. When this happens, we put in place protections in line with applicable UK data protection laws.

These protections can include:

• Using providers in countries recognised as having adequate data protection standards.
• Applying standard contractual clauses or equivalent safeguards.
• Carrying out due diligence on partner security and privacy measures.

Where we rely on such transfers, we work to ensure that your rights remain protected and that partners treat your data with care and respect.

15. Your Rights and Choices

Depending on the circumstances and subject to applicable laws, you may have several rights relating to personal data handled with the help of cookies. These can include:

• The right to request access to personal data we hold about you.
• The right to ask us to correct inaccurate data.
• The right to request deletion of data, in some cases.
• The right to restrict certain forms of processing.
• The right to object to processing based on legitimate interests.
• The right to withdraw consent where processing relies on your consent.

How these rights apply in practice depends on the context and the legal basis we use for each processing activity. Some data linked to cookies may be anonymised or aggregated in a way that cannot be linked back to you. In that case, such data may fall outside direct access or deletion rights because it no longer identifies a person.

If you would like to exercise your rights or ask questions about how cookies relate to your data, you can contact us using the details in the “Contact Us” section below.

16. Links to Other Sites

Our casino pages may contain links to other websites, services, or platforms that are operated by third parties. These external sites have their own cookie and privacy policies, which may differ from our approach.

We are not responsible for the cookie practices of these external sites. We recommend you review their policies directly whenever you visit them or sign up for their services.

17. Children and Cookies

Senseizino is an online casino offered only to adults who are legally allowed to gamble in the United Kingdom. Our services are not aimed at children. We do not knowingly use cookies to gather data from anyone under the legal age for gambling.

If we become aware that data has been collected from an underage person through our services, we will take steps to remove that data and, where relevant, close any account that may have been created in breach of our terms.

18. Contact Us

If you have any questions about this Cookie Policy, our use of cookies at Senseizino, or your privacy rights in relation to our online casino, you can reach us using the contact details below.

Email: [email protected]

When you contact us, please include your name, contact details, and a clear description of your question or concern. This will help us respond in a prompt and efficient manner.

For general information about our casino, our games, and our player services, please visit senseizino.co.uk.

This Cookie Policy applies to the Senseizino online casino in the United Kingdom and is issued on behalf of the official Senseizino site.